Refund policy

Return & Refund Policy

At TactileNotes, we want you to love what you ordered. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment.

Return Shipping

We are proud to offer FREE return shipping for all our customers. Please contact our support team at hopjbvrgl904@hotmail.com with your order number to receive a prepaid shipping label.

Fees

  • Restocking Fee: None.

  • Final Sale: There are no final sale items; all products are eligible for return within the 30-day window.

Contact Us

If you have any questions on how to return your item to us, contact us at:

  • Email: hopjbvrgl904@hotmail.com

  • Phone: +1 3202648075

  • Address: 608 Ralph McGill Blvd NE, Atlanta Georgia 30312, United States

2. Shipping Policy

Shipping Policy

Thank you for choosing TactileNotes. We aim to process and ship your orders as quickly as possible.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Destination Shipping Method Delivery Time Shipping Cost
United States Standard 1-5 Business Days FREE
Worldwide International 10-20 Business Days Calculated at Checkout

Note: Delivery times are estimates and may vary due to customs clearance, local courier delays, or peak holiday seasons.

International Shipping

We ship worldwide. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Tracking

Once your order has shipped, you will receive an email with your tracking number to follow your package's journey.

Free USA Shipping

Fast 1-5 business days delivery

30-Day Easy Returns

Shop with confidence. Free return shipping

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